退换货注意事项

Return & Exchange Considerations

感谢您选择我们的牛仔裤定制服务，每一款定制牛仔裤都是根据您的个性化需求精心打造，力求为您提供独一无二的穿着体验。鉴于定制产品的特殊性，它们是根据每位顾客的具体尺寸和偏好制作的，因此我们遵循行业惯例，不支持七天无理由退换货政策。这意味着，一旦订单进入生产流程，我们将无法接受因个人喜好改变、尺码选择错误或其他非产品本身质量问题导致的退换请求。 然而，我们深知产品质量和服务体验对于您的重要性。如果您收到的产品存在任何质量问题或与您定制时所确认的细节不符，例如面料缺陷、工艺错误等，请您放心，我们的客服团队将全力协助您解决。只需在收到商品后及时联系我们的客服，提供相关照片或描述问题所在，我们承诺提供必要的售后服务，包括但不限于修复、重做或在极端情况下协商解决方案，确保您的满意度。 我们建议在下单前仔细测量尺寸，参考商品页面的尺码指南，并充分利用预设的沟通渠道与我们的定制顾问交流您的具体需求，以减少误解和误差。您的满意是我们工作的动力，我们期待每一次定制都能成为您独特个性的完美诠释。 再次感谢您的理解与支持，期待为您创造更多专属的美好！

Thank you for choosing our custom jeans service, where every pair is meticulously crafted to meet your individual needs, striving to provide you with a truly unique wearing experience. Given the bespoke nature of our products, which are tailored to each customer's precise measurements and preferences, we adhere to industry norms and do not offer a seven-day no-questions-asked return or exchange policy. Once your order enters production, we are unable to accommodate requests for returns or exchanges based on personal preference changes, incorrect size selection, or factors unrelated to inherent product defects. However, we fully appreciate the significance of product quality and service excellence to your satisfaction. Should you receive a product with any quality issues or discrepancies from the specifications confirmed during your customization process, such as fabric flaws or manufacturing errors, please be assured that our customer service team stands ready to assist. Simply contact our customer service promptly upon receipt of your order, providing relevant photos or descriptions of the issue. We pledge to provide necessary after-sales services, including but not limited to repair, remaking, or negotiating alternative solutions in extreme cases, all aimed at ensuring your satisfaction. We recommend thoroughly measuring yourself before placing an order, referring to our sizing guide on the product page, and actively engaging with our custom consultants through our established communication channels to discuss your exact requirements. This helps minimize misunderstandings and inaccuracies. Your satisfaction fuels our efforts, and we aspire for every customization to perfectly encapsulate your unique personality. Once again, we express our gratitude for your understanding and support. We eagerly anticipate creating more personalized delights just for you!

但是如下几点需注意：

Please take note of the following points：

1.我们承诺所有商品均经质量检验合格后方进行销售，若您一旦发现商品有质量缺陷，请您尽快与客服联系并提供订单编号、货号、商品高清正面图一张、质量问题细节图两张，我们会尽快为您提交处理，如果确认为质量问题，我们将为您办理退换货，运费由我司承担。

1.We guarantee that all merchandise undergoes rigorous quality inspections prior to sale. Should you detect any defects in the product, please promptly contact our customer service and provide your order number, product code, one high-definition front image of the item, and two detailed images of the quality issue. We will expedite the processing of your case, and if the issue is confirmed as a quality defect, we will arrange for a return or exchange at our expense.

因以下原因而产生的退换货，恕无法根据质量问题退换货为您处理，请您理解：

However, please understand that we cannot accommodate quality-related returns or exchanges for the following reasons:

a.由于灯光，计算机显示器色差，或个人对颜色理解等不同，导致照片与实物可能存在一些色差。此类并不属于商品质量问题。

a. Slight color discrepancies may arise due to differences in lighting, computer monitor settings, or individual interpretations of color. These instances do not constitute product quality issues.

b.商品详情页面提供标准体型尺码表/实物平铺测量尺寸，供您参考；由于手工测量、批次不同或者个人的测量方法标准等原因，可能与您的测量结果略有差异。

b. Our product pages offer standard size charts and/or measured dimensions of the item as a reference. Variations may occur due to manual measurement, differences between batches, or individual measurement methodologies.

2.CJeans在中国相关法律法规许可的范围内对本政策拥有最终解释和修改的权利。

2.CJeans reserves the right to interpret and amend this policy within the scope permitted by relevant Chinese laws and regulations.

3.如您对退换货有任何疑问，欢迎致电售后热线：400-166-8581

3.For any inquiries regarding returns or exchanges, please feel free to call our after-sales hotline at 400-166-8581.